2020 is by many means a year that everyone will remember. Every November in France, they celebrate the Beaujolais Nouveau, which will define the quality of wine for the year. While they don’t know the results of the 2020 vintage quite yet, more broadly for all of us, 2020 has…
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. This week, we’re pleasantly surprised to say that the Internet did not break and there were no major election-night outages to report. That’s not to say we didn’t catch performance glitches in the…
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’ve got an election coming up here in the US, and over the last several weeks, we have been analyzing a dozen or so state election websites to take a closer look at…
When Internet outages happen, they can be extremely disruptive to your business. By preventing users from reaching your applications and services, outages can cause major revenue and reputation damage. While application delivery is dependent on many Internet Service Providers (ISPs), it also increasingly relies on a large and complex ecosystem…
Modern consumers have significantly different expectations for their financial institutions than they did five years ago. As customer experience has shifted away from personal interactions at brick-and-mortar locations to digital interactions distributed across web services and mobile applications, consumer loyalty and their continued patronage has become increasingly ephemeral. As such,…
