On the morning of December 27th, ThousandEyes monitors picked up a major service outage on the CenturyLink network impacting AS 209. A quick scan of social media revealed that users all across the US were reporting issues with not just DIA services but also critical services like E911 and traditional…
In our previous post, we covered some of the many Building Blocks of SaaS and how to manage their inherent risks. In today’s post, we dive into the five operational habits of successful SaaS delivery and some concrete ways you can seed these habits in your own organization. These operational…
No man is an island. And no SaaS application sits alone, independent of networks and services that have a hand in its delivery. It doesn’t matter how elastic, containerized, and NoSQL you are; how cloudy, software-defined, and chilled your data centers, if your CDN is slow, if your DNS is…