It’s no exaggeration to say that the COVID-19 health crisis is unlike anything we’ve experienced before in our lifetimes—the risks and disruption to families, businesses and society at large is palpable. Social distancing and the postponement of large scale events are forcing a radical shift towards mass remote working. It’s…
As governments around the world struggle to adapt to the rapidly evolving environment surrounding COVID-19, businesses are dealing with the new reality of an almost entirely remote workforce. This leads to significant challenges across the board, including dealing with lowered employee morale, engagement, and productivity, along with huge pressure on…
Earlier this month, we shared a post discussing the incredible strain on IT resources resulting from the sudden influx of remote workers as employers try to stem the spread of the novel coronavirus. In the spirit of continuing to do what we can to help other organizations manage a growing…
Gartner recently published its Market Guide for Digital Experience Monitoring (Gartner subscription required) in September 2019. While skeptics may roll their eyes at “another analyst report” that introduces yet another acronym into IT, there is good reason to read this report. Gartner reflects the reality of where many mainstream enterprises…