It is not a stretch to say that if you don’t understand the Internet, then you can’t really understand digital experience delivery today. In other words, depth of understanding of the Internet is essential and critical to sound Digital Experience Monitoring. As the routing protocol that runs the Internet, BGP…
Most enterprises are in some way or the other on a cloud and digital transformation journey. The challenges that come with these highly visible and cost-intensive priority projects are numerous, from picking the right technology stack, to cloud architecture to service orchestration and network automation. However, an often overlooked aspect…
One of the major themes we’ve observed in enterprise migration to the cloud is that visibility or lack thereof becomes a major pain point because of all the ways that the cloud creates external, Internet-centric dependencies that are out of IT’s control. When you don’t have control, you really need…
Most enterprises began their cloud journey with a single infrastructure-as-a-service platform. Lately, compelling offerings from the likes of Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP), IBM, Digital Ocean and others have created a plethora of options, with best-of-breed functionality designed for different workload types. Much as we saw…
On the morning of May 31st, 2018, shortly after midnight Pacific Time, users reported an outage in Amazon Web Services’ (AWS) US-East-2 region. An issue with Internet connectivity caused this data center to lose reachability to the Internet, impacting the functioning of any apps with external dependencies such as API…