At 12:30 PM PDT on May 13th, China Telecom experienced a significant outage that lasted for nearly five hours, with after effects for some hours further. Coming as it did at a moment of heightened tensions with the United States over trade policies, it may be tempting to jump to…
On November 12th, 2018, between 1:00 PM and 2:23 PM PST, ThousandEyes noticed issues connecting to G Suite, a critical application for our organization. Reviewing ThousandEyes Endpoint Agent stats, we noticed this was impacting all users at the ThousandEyes office. The outage not only affected G Suite, but also Google…
In our previous post, Monitoring Application Delivery in China, we discussed a myriad of issues that can affect the performance of applications delivered to users in China. Of these issues, difficulties with DNS in China is a topic that deserves its own post — when the packets of a critical…
As we discussed in our first post about benchmarking network performance in China, half of the battle of monitoring applications in China is setting new expectations for what performance should normally look like; often metrics like packet loss and latency will be significantly higher than outside the Great Firewall.
As businesses expand their operations to rapidly developing new markets like China, we are excited to announce that we too are expanding our horizons at ThousandEyes. We have increased our set of monitoring points to include nine new Cloud Agent locations in China: Foshan, Jinan, Nanjing, Shenyang, Shijiazhuang, Wenzhou, Wuxi,…