When Internet outages happen, they can be extremely disruptive to your business. By preventing users from reaching your applications and services, outages can cause major revenue and reputation damage. While application delivery is dependent on many Internet Service Providers (ISPs), it also increasingly relies on a large and complex ecosystem of Internet-facing services — such CDN, DNS, DDoS mitigation and public cloud.…
At a recent ThousandEyes Connect in New York City, Viacom’s IT infrastructure team shared how they are using ThousandEyes to ensure that consumers have exceptional entertainment experiences, and, that internal employees have unwavering access to critical business services. This blog post is part two of two in a series and…
Viacom is a media conglomerate that creates entertainment experiences to drive conversation and culture. While digital experiences are most commonly associated with consumer-facing applications, the move toward cloud-hosted and Internet-dependent technologies has had a profound impact on internal employees, as well. As employee productivity moves into an IT teams’ direct…
Organizations looking to drive faster time to market, increase agility and deliver a superior user experience for both customers and employees are quickly adopting “Cloud First” strategies. While most enterprises began their cloud journey with a single infrastructure-as-a-service (IaaS) platform, several compelling offerings from the likes of Alibaba Cloud, Amazon…
When it comes to measuring how end users experience different websites, apps or services, being able to gather data from the user’s perspective is critical. One of the ways we gather that intelligence is through our Endpoint Agent, which is deployed on end-user devices. It gathers data about the browsing…
Over the last several weeks, some of the most prominent digital companies like Google, Cloudflare, Amazon and most recently Apple experienced issues with the services they are offering. While the types of services each of these companies differ, the common thread between these incidents was that they were a direct…