This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. In this week’s episode, we dive into some recent outages at Slack that caused intermittent issues for its enterprise users for nearly a full day. One of the causes, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy, thereby creating congestion in the rest of their network. Don’t miss this week’s episode, where we walk through these outages in depth.
- Follow along with the Slack Outage (interactive snapshot) in the ThousandEyes platform — No log-in required!
- Read Slack’s Root Cause Analysis
- Follow along with the Microsoft Outage (interactive snapshot) in the ThousandEyes platform — No log-in required!
- Read Microsoft’s Root Cause Analysis
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