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All posts in: "Product"

Webex Monitoring

Posted by on May 17th, 2018
May 17th, 2018

The adoption of cloud-based audio and video conferencing has been on the rise over the past few years. Positioned as a market leader by Gartner in the 2017 Magic Quadrant for Meeting Solutions, Cisco Webex is the goto conferencing service for enterprises globally. Cisco Webex solutions are delivered as a service over the Internet, a best effort network that has no performance guarantees.… Read More »

Network Performance Monitoring for Cisco Hybrid WAN

Posted by on February 12th, 2018
February 15th, 2018

Enterprise networks are rapidly transforming, disrupting classic network boundaries and giving way to WAN architectures that are hybrid in nature. With SaaS applications mainstreaming, cloud migrations inflight and SD-WAN deployments on the rise, the enterprise branch is becoming intelligent now more than ever. The benefits of these new trends are undeniable, however, it comes with its own challenges, especially in the area of network performance monitoring and cloud visibility.… Read More »

Monitoring Zscaler Web Secure Gateways

Posted by on February 1st, 2018
February 1st, 2018

Due to the shift to direct internet access (DIA) from branch offices to SaaS and IaaS, centralized firewalls are giving way to distributed, cloud-based secure web gateways. These security proxy services include URL filtering, advanced threat defense, malware and antivirus protection, and application control. However, this deployment model creates major blind spots for IT and Network Administrators, since network paths to reach the cloud security nodes include the Internet.… Read More »

How Much Data is Enough? Tips on Selecting a Test Interval

Posted by on January 10th, 2018
January 10th, 2018

Given the huge amount of data that traverses a network, all network monitoring boils down to choosing which samples of data you should pay attention to. And active monitoring, sending and receiving diagnostic traffic or device info is no different. More samples can increase fidelity, but can also cost more in network overhead and analysis. So choosing the right sample size is important.… Read More »

Introducing Device Layer: Diagnose Root Cause from App to Network Device

Posted by on October 25th, 2017
October 25th, 2017

Troubleshooting application and network issues is seldom fun — it’s rarely clear where the root cause of the issue lies, and context-switching between multiple monitoring platforms adds to the confusion. Today, we’re taking a step forward on tackling this problem with our new Device Layer feature, which uses Enterprise Agents to provide additional visibility into network devices within your own internal network.… Read More »

Automatic User Provisioning with SCIM

Posted by on August 14th, 2017
August 14th, 2017

If you’ve ever had to manually set up or delete accounts for every new or departing employee, you’ll understand the value of automatic provisioning. Today we’re excited to announce our new SCIM integration, which supports SCIM versions 2.0 and 1.1 and has been certified for two major identity providers, Okta and OneLogin.… Read More »

What’s New in Q2? Voice Tests, Labels and More

Posted by on August 1st, 2017
August 1st, 2017

In our first post of the quarterly feature update, we discussed recent improvements to the Dashboard, APIs and more. In this post, let’s recap some of our recent feature announcements and review what’s new in the six releases from May to July 2017. Following a successful beta testing with leading UCaaS providers like Mitel and customers like Box, the new SIP Server and Voice Call tests are now generally available for all ThousandEyes customers.… Read More »

2017 Update: Comparing Root Server Performance Globally

Posted by on June 26th, 2017
June 26th, 2017

Back in February 2015, guest blogger Mehmet Akcin conducted a study comparing availability and latency across all of the DNS root servers, measured from hundreds of vantage points around the world. Now that two years have passed, we’ve decided to refresh the data presented in Mehmet’s post and present an update on how the global performance of the root servers has changed.… Read More »