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All posts in: "Product"

Automatic User Provisioning with SCIM

Posted by on August 14, 2017
August 14th, 2017

If you’ve ever had to manually set up or delete accounts for every new or departing employee, you’ll understand the value of automatic provisioning. Today we’re excited to announce our new SCIM integration, which supports SCIM versions 2.0 and 1.1 and has been certified for two major identity providers, Okta and OneLogin.… Read More »

What’s New in Q2? Voice Tests, Labels and More

Posted by on August 1, 2017
August 1st, 2017

In our first post of the quarterly feature update, we discussed recent improvements to the Dashboard, APIs and more. In this post, let’s recap some of our recent feature announcements and review what’s new in the six releases from May to July 2017. Following a successful beta testing with leading UCaaS providers like Mitel and customers like Box, the new SIP Server and Voice Call tests are now generally available for all ThousandEyes customers.… Read More »

2017 Update: Comparing Root Server Performance Globally

Posted by on June 26, 2017
June 26th, 2017

Back in February 2015, guest blogger Mehmet Akcin conducted a study comparing availability and latency across all of the DNS root servers, measured from hundreds of vantage points around the world. Now that two years have passed, we’ve decided to refresh the data presented in Mehmet’s post and present an update on how the global performance of the root servers has changed.… Read More »

Complete VoIP Visibility with SIP and RTP

Posted by on June 21, 2017
July 13th, 2017

Unified communications (UC) is an integral part of enterprise service delivery. Despite its importance, troubleshooting and maintaining a reliable voice network and end-user experience has always been challenging. Irrespective of the type of voice deployment (on-premises, hybrid or cloud), the impact of the underlying network on voice performance is undeniable. Packet loss, jitter and latency influence voice quality and the sometimes transient nature of these issues makes VoIP troubleshooting tricky.… Read More »

Monitoring IPv6 Networks

Posted by on May 31, 2017
May 31st, 2017

IPv6 has been around for two decades, and yet it is only now making up a meaningful portion of Internet traffic. Reports today find that there are between 10-15 billion Internet-connected devices (each requiring an IP address), yet only 2.8 billion routed IPv4 addresses. The conclusion? Most connected devices do not have unique, public IPv4 addresses and instead utilize network address translation (NAT) to communicate with the Internet.… Read More »

2017 Update: Comparing the Performance of Popular Public DNS Providers

Posted by on May 15, 2017
May 25th, 2017

In May 2015, guest blogger Mehmet Akcin wrote about his findings from measuring and comparing latency to a number of popular public DNS services from hundreds of vantage points located across the globe. But two years have passed since then, and the landscape of public DNS continues to change as sites are added and services are optimized.… Read More »

New in ThousandEyes: Dashboard Widgets, APIs and More

Posted by on May 5, 2017
May 5th, 2017

At ThousandEyes we release new code every two weeks, adding new features, enhancing existing ones and squashing any bugs. Using ThousandEyes to its full potential often requires staying on top of these changes. To keep you abreast of areas of product development, we’ll publish a quarterly update of key features and enhancements, in addition to our bi-weekly release notes.… Read More »

Best Practices for an Internet-based SD-WAN

Posted by on May 3, 2017
May 3rd, 2017

CIOs and IT executives are constantly challenged with reducing IT spend, optimizing operating expenditures while increasing service agility, delivering and maintaining superior quality of service. Enterprises are constantly searching for innovative solutions to execute on these business objectives.… Read More »

Introduction to DNSSEC Monitoring

Posted by on March 31, 2017
March 31st, 2017

The Domain Name System (DNS) is a cornerstone of the Internet. It is a globally distributed database with a hierarchical structure that maps domain names to IP addresses. While DNS has recently been in the spotlight due to large scale DDoS attacks, its lesser known brother DNS Security Extensions (DNSSEC) has remained in the dark.… Read More »

Monitoring DNS in China

Posted by on March 27, 2017
June 6th, 2017

In our previous post, Monitoring Application Delivery in China, we discussed a myriad of issues that can affect the performance of applications delivered to users in China. Of these issues, difficulties with DNS in China is a topic that deserves its own post — when the packets of a critical service like DNS routinely go missing, the impacts on the delivery of important applications can be enormous.… Read More »