On November 12th, 2018, between 1:00 PM and 2:23 PM PST, ThousandEyes noticed issues connecting to G Suite, a critical application for our organization. Reviewing ThousandEyes Endpoint Agent stats, we noticed this was impacting all users at the ThousandEyes office. The outage not only affected G Suite, but also Google…
The silence is deafening. You run from device to device, trying desperately to reach someone — anyone. No matter how hard you try, you can’t connect to the applications you need. You can’t even file a complaint. They’re simply not there. They’ve...disappeared. You suddenly remember that your McSocial app will…
Earlier today, beginning at 9:20am Pacific Time, Comcast suffered a network outage on its backbone that left millions of Internet users in the United States—even beyond their own subscriber base—unable to reach critical sites and services. The outage wasn't contained to a particular region, as Internet users from Seattle to…
On the morning of May 31st, 2018, shortly after midnight Pacific Time, users reported an outage in Amazon Web Services’ (AWS) US-East-2 region. An issue with Internet connectivity caused this data center to lose reachability to the Internet, impacting the functioning of any apps with external dependencies such as API…
Content Delivery Networks (CDNs) have become the architectural cornerstone of network design for enterprises looking to deliver fast and highly available digital experience to their customers. When you rely on a third-party service, like a CDN, to deliver business critical services, it is crucial to continuously monitor their performance and…