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All posts in: "Industry"

Does SD-WAN Leave You Exposed?

Posted by on June 7th, 2018
June 7th, 2018

Attending the Gartner CIO Conference in Toronto a few weeks back gave me the opportunity to talk to IT leaders about their top of mind concerns. A topic that repeatedly came up in conversations with enterprise attendees was SD-WAN adoption. The cost and manageability benefits are clearly compelling, and even though there’s always some trepidation around adopting any new technology, attendees were generally optimistic about the state of SD-WAN—with one exception.… Read More »

Webex Monitoring

Posted by on May 17th, 2018
May 17th, 2018

The adoption of cloud-based audio and video conferencing has been on the rise over the past few years. Positioned as a market leader by Gartner in the 2017 Magic Quadrant for Meeting Solutions, Cisco Webex is the goto conferencing service for enterprises globally. Cisco Webex solutions are delivered as a service over the Internet, a best effort network that has no performance guarantees.… Read More »

Understanding SD-WANs: Benefits and Limitations

Posted by on May 11th, 2018
May 11th, 2018

SD-WANs are a significant development in wide area networking, and the first SDN technology to gain widespread deployment. Yet, their usefulness is being muddled by over-hyped expectations that they can provide all-seeing and all-controlling power over every aspect of enterprise IT communications. … Read More »

Retail Digital Transformation and Network Intelligence

Posted by on May 9th, 2018
May 9th, 2018

With the rise of e-commerce and well-publicized troubles among so many traditional players in the retail landscape, it is sometimes tempting for technophiles to think that in-store retail is a vanishing species. However, the facts and recent developments belie that outlook. E-commerce was only 9.1% of U.S., retail sales in 2017, and is projected to grow to 12.4% by 2020.… Read More »

Monitoring Salesforce

Posted by on April 30th, 2018
April 30th, 2018

Salesforce is a mature SaaS application, yet many organizations are still plagued with network and application performance issues due to the unpredictability of the Internet and the complexity of the Salesforce platform. Salesforce, unlike other SaaS applications, such as Office 365, is not an “out-of-the-box” application. It’s typically customized by developers to suit the needs of the enterprise, and often leverages third-party applications for business functions such as Marketing, Sales and Customer Support.… Read More »

Monitoring Open Banking APIs

Posted by on April 23rd, 2018
April 23rd, 2018

As of January of 2018, the Competition and Markets Authority (CMA) has mandated the nine largest UK Banks—Allied Irish Bank, Bank of Ireland, Barclays, Danske Bank, HSBC, Lloyds Banking Group, Nationwide, RBS Group, and Santander—to open up their data to third parties using a standard format. The mandate, known as Open Banking, requires that API endpoints be accessible to authorized payment and solution providers.… Read More »

What can ISP pilot tests predict about the future of your SD-WAN?

Posted by on April 12th, 2018
April 12th, 2018

Okay, so where’s this coming from? I recently had a conversation with an unnamed analyst from an unnamed, large analyst firm whose name starts with a letter between E and J (haha gotcha!). We were discussing the move to SaaS, SD-WAN and Direct Internet Access from branch offices, and how variable behavior of Internet connectivity in various parts of the world is causing real problems with cloud adoption and WAN modernization. He was telling me that in a number of inquiries held with large enterprises, that consternation caused by unpredictable behavior is causing network teams to demand multi-month pilots with ISPs for office locations in Asia-Pacific and other regions.… Read More »

Monitoring Office 365

Posted by on April 4th, 2018
April 16th, 2018

Is my network ready for Microsoft Office 365? How do I monitor network performance and ensure a flawless user experience across my entire user base, regardless of whether they are on my network or out on the Internet? These are the questions plaguing many adopters of the Office 365 suite, which includes Exchange Online and Sharepoint Online. … Read More »

Modern Wide Area Network Monitoring: Migrating to DIA

Posted by on March 29th, 2018
March 29th, 2018

In my last post in this mini-series, I covered why so many customers we’re talking to are considering migrating away from MPLS and the journey to SD-WAN. In this follow-up post on wide area network monitoring, we’ll look at the growing pains associated with migrating to Direct Internet Access (DIA). Regardless of whether you choose to implement a more basic branch DIA architecture using per-site policy routing, or an SD-WAN, moving away from MPLS networking creates a major challenge and one which all of the customers I’ve been speaking to recently have been wrestling with.… Read More »