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All posts by Pete Anderson

Measuring the Impact of BGP Changes

Posted by on September 10, 2014
March 18th, 2015

Many people think of BGP as something that only your most senior network engineers need to worry about, but the truth is BGP changes can have a direct impact on your customers’ user experience and even their ability to access your site.… Read More »

Finding the Root Cause of Loss and Latency in Internet Facing Applications

Posted by on September 3, 2014
March 18th, 2015

During my career I’ve seen all kinds of network performance problems: packet loss, latency, TCP issues, you name it. There are a lot of tools that can be used to track down these problems when they impact traditional enterprise applications. However, it’s always been very difficult to find the root cause of issues like loss and latency in Internet facing applications. I’ve often felt like I was trying to find a needle in the world’s biggest haystack.… Read More »

Time Warner Cable Outage Causes Widespread Routing and DNS Impacts

Posted by on August 28, 2014
January 21st, 2016

By now a lot of you have probably read about the Time Warner Cable (TWC) outage on August 27th. Yesterday morning I was greeted with a slew of alarms, names that wouldn’t resolve, websites that wouldn’t load and home office employees without any Internet access. It hadn’t hit the news yet, but I could sense that a major outage was occurring and quickly opened up the ThousandEyes platform to get a handle on the situation.… Read More »