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Nick Kephart
Sr. Director of Product Management
Nick spends his day dreaming up pithy ThousandEyes catchphrases. When he's not in the office you can find him cycling in Marin or creating a mess in the kitchen.
All posts by Nick Kephart

Monitoring IPv6 Networks

Posted by on May 31st, 2017
May 31st, 2017

IPv6 has been around for two decades, and yet it is only now making up a meaningful portion of Internet traffic. Reports today find that there are between 10-15 billion Internet-connected devices (each requiring an IP address), yet only 2.8 billion routed IPv4 addresses. The conclusion? Most connected devices do not have unique, public IPv4 addresses and instead utilize network address translation (NAT) to communicate with the Internet.… Read More »

Rostelecom Route Leak Targets E-Commerce Services

Posted by on May 1st, 2017
May 1st, 2017

Last week Rostelecom, one of Russia’s largest, partially state-owned Internet service providers, leaked dozens of routes pertaining to IP addresses that belong to major financial services firms. This route leak redirected Internet traffic bound for these financial firms to Rostelcom, as some routers around the Internet decided that the new, leaked routes were preferable to the legitimate ones. … Read More »

Automating Performance Monitoring at Microsoft

Posted by on April 27th, 2017
April 27th, 2017

Last week we took ThousandEyes Connect to the road and visited Seattle, bringing together network engineers, architects and site reliability teams to discuss network performance. Scott Hinckley, Sr. Site Reliability Engineer for Microsoft Dynamics 365, opened up the morning presentations.… Read More »

What Is Net Neutrality?

Posted by on April 18th, 2017
April 18th, 2017

Over the past 3 years, net neutrality has been a hot political topic as the Obama and Trump administrations have taken diverging positions. Most recently, with a repeal of 2015 privacy protections, the Trump Administration has signalled a move away from the principle of net neutrality. … Read More »

A Guide to DNS Record Types

Posted by on November 10th, 2016
November 10th, 2016

The domain name system (DNS) is a directory service that allows Internet-connected devices to lookup information for resources on the Internet. The information provided includes IP addresses, which are used to route Internet traffic. DNS uses a combination of record types to ultimately guide users to the right address for the Internet resource they’re looking for. We’ll cover the major… Read More »

Monitoring SaaS Performance from the End User

Posted by on November 1st, 2016
November 1st, 2016

When folks talk about end user or ‘real user’ monitoring, they usually mean injecting code (often Javascript) into an application to measure user behavior and timing. This can be great to complement an application monitoring strategy. But this sort of method doesn’t work when the application in question isn’t yours (as in the case of Software-as-a-Service apps). This method also fails to provide a detailed understanding of connectivity.… Read More »

The DDoS Attack on Dyn’s DNS Infrastructure

Posted by on October 25th, 2016
October 25th, 2016

On Friday, October 21st, a series of large-scale DDoS attacks were launched against Dyn, a managed DNS provider. Over the course of 18 hours, these attacks disrupted many critical services–including Spotify, Amazon and HBO Now–all of whom are customers of Dyn. At the height of the attack, approximately 75% of our global vantage points sent queries that went unanswered by Dyn’s servers.… Read More »

Monitoring FTP Servers and File Transfer Performance

Posted by on September 1st, 2016
September 1st, 2016

This week we added support for File Transfer Protocol (FTP) with a new web layer test, the FTP Server Test. This new tests helps network ops teams quickly visualize and troubleshoot file transfer performance, whether for an internal or external FTP server. We also pair the FTP Server Test with our standard TCP/IP metrics and views of network paths and routes to help streamline fault detection. You can validate both FTP server listings and content.… Read More »

Two New Chat Integrations: Slack and HipChat

Posted by on August 31st, 2016
January 9th, 2017

If you’re like most ops teams, you’re heavy users of alerts from your various systems and sensors. Our customers at ThousandEyes are sending out thousands of alert notifications per day. That’s a lot of emails. And although you’re likely also power users of email too, we’re guessing that’s something you’re less happy about. We’re excited to introduce two new integrations… Read More »

Powering Personalization at RichRelevance

Posted by on March 28th, 2016
March 29th, 2016

In our last post from ThousandEyes Connect SF 2016, we’ll dig into how a SaaS provider uses performance data to improve customer relationships. Kevin Duffey, VP of IT Operations at RichRelevance, shares his experience delivering personalized services to hundreds of retailers around the world.… Read More »