Serving customers over digital channels has been a growing priority for financial institutions for many years, and the disruption of the COVID-19 pandemic and social distancing measures has only increased the importance of online services via website and mobile applications. For financial institutions, it’s no exaggeration to say that ensuring…
In this video presentation, Divya van Mahajan, Head of Digital Networks at Philips, provides an overview of the company’s recent experience successfully scaling operations to meet increased demand during the COVID-19 pandemic. Philips is a leading health technology company focused on improving people’s lives and enabling better outcomes across the…
In this video presentation, Steve Bamford, Senior Infrastructure Reliability Engineer at IG Group explains how the company adjusted to a remote working environment during the COVID-19 pandemic. IG Group is a world leader in online trading, operating in 16 countries with 1,700 staff worldwide. Most of IG Group’s trades are…
In this video presentation, Sonia Gameiro, Head of Application Performance Management Consulting Practice - Europe at Orange Business Services, shares how Orange Business Services supported its customers’ business continuity needs during COVID-19 lockdowns. During the early period of the pandemic, Orange Business Services needed to increase its global network capacity…
Adam Litman, Director of the Internet Center of Excellence at Refinitiv, describes how they’re using ThousandEyes to help deliver exceptional digital experiences to their customers in more than 190 countries around the world.
