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All posts by Angelique Medina

Monitoring Salesforce

Posted by on April 30th, 2018
April 30th, 2018

Salesforce is a mature SaaS application, yet many organizations are still plagued with network and application performance issues due to the unpredictability of the Internet and the complexity of the Salesforce platform. Salesforce, unlike other SaaS applications, such as Office 365, is not an “out-of-the-box” application. It’s typically customized by developers to suit the needs of the enterprise, and often leverages third-party applications for business functions such as Marketing, Sales and Customer Support.… Read More »

Introducing Broadband ISP Cloud Agents

Posted by on March 7th, 2018
March 7th, 2018

The delivery of every website and web application relies on a set of dependencies that include Internet providers, DNS and, increasingly, CDNs and other 3rd party services. Failure or degraded performance of any of these services can dramatically impact application delivery. Proactive, continuous monitoring of network and service dependencies is critical to ensuring users of a website or Internet-facing application have a high-quality digital experience.… Read More »