Pretty much everyone in business today knows that websites and related digital channels like mobile apps and service APIs are mission critical. It's also dead obvious that strong web performance is foundational to delivering the seamless digital experiences that produce optimal business outcomes. And it doesn't take a rocket scientist…
You might have heard about a topic that’s gaining some attention in industry discussions (such as in the recent ZDnet.com article), about an event that could potentially cause significant disruptions across the Internet - the so-called “768k Day”. This day is the point in time sometime in the near future…
It is not a stretch to say that if you don’t understand the Internet, then you can’t really understand digital experience delivery today. In other words, depth of understanding of the Internet is essential and critical to sound Digital Experience Monitoring. As the routing protocol that runs the Internet, BGP…
In a previous post, we explored what AIOps is and more importantly, what the point of AIOps is. Namely, that AIOps really is about delivering insight into digital experience and why digital experience is breaking. In this post, we’ll explore the data visibility gaps AIOps doesn’t address in and of…
In a word, experience. Allow me to explain. AIOps is a hot, new buzzword that encapsulates the hopes and fears of all the years of underperforming IT monitoring and seeks to deliver a better answer. There’s a lot of understandable skepticism when invoking “AI” in any definition today, so I…