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How Much Data is Enough? Tips on Selecting a Test Interval

Posted by on January 10th, 2018
January 10th, 2018

Given the huge amount of data that traverses a network, all network monitoring boils down to choosing which samples of data you should pay attention to. And active monitoring, sending and receiving diagnostic traffic or device info is no different. More samples can increase fidelity, but can also cost more in network overhead and analysis. So choosing the right sample size is important.… Read More »

How JLL Ensures Performance of Business Critical Applications

Posted by on January 4th, 2018
January 8th, 2018

In this update from ThousandEyes Connect in Chicago, we’ll summarize the presentation made by Jim McKinstry, Global Project Manager at JLL (Jones Lang LaSalle). McKinstry explained how ThousandEyes helps his team to maintain the performance of business critical applications that are at the heart of their worldwide $6B real-estate management and professional services business.… Read More »

Gartner’s Take on Unified Communications Monitoring

Posted by on November 15th, 2017
November 15th, 2017

In the Market Guide for Unified Communications Monitoring (UCM) published by Gartner on October 18, 2017, analysts Vivek Bhalla and Rafael Benitez give their take on UCM needs, pitfalls, and planning assumptions; provide guidance on how to invest in a UCM solution, and list ThousandEyes as a representative vendor. If you are feeling the need for better UC visibility, read on to get the skinny.… Read More »

Comcast Suffers Outage Due to Significant Level 3 BGP Route Leak

Posted by on November 7th, 2017
November 8th, 2017

On Monday morning, November 6th 2017, from 9:45am-11:25am Pacific, Comcast suffered a nationwide outage sending several million users of the popular Internet Service Provider into a frenzy. Our analysis has revealed that Level 3 leaked over a thousand routes belonging to Comcast subsidiary networks and their customers. The immediate effect was that instead of traffic going through the Comcast backbone to reach these networks, traffic was forced to go via Level 3.… Read More »

Introducing Device Layer: Diagnose Root Cause from App to Network Device

Posted by on October 25th, 2017
October 25th, 2017

Troubleshooting application and network issues is seldom fun — it’s rarely clear where the root cause of the issue lies, and context-switching between multiple monitoring platforms adds to the confusion. Today, we’re taking a step forward on tackling this problem with our new Device Layer feature, which uses Enterprise Agents to provide additional visibility into network devices within your own internal network.… Read More »

How Netflix Tracks IP Addresses within AWS

Posted by on October 3rd, 2017
October 16th, 2017

Donavan Fritz, Sr. Network Site Reliability Engineer at Netflix, discusses how his team is building a system to manage and quickly identify IP addresses in AWS. During his talk, Donavan described how his team tracks IP addresses within the AWS cloud — specifically, how they built a system to quickly figure out where a given IP address is allocated at a given time. … Read More »

Automatic User Provisioning with SCIM

Posted by on August 14th, 2017
August 14th, 2017

If you’ve ever had to manually set up or delete accounts for every new or departing employee, you’ll understand the value of automatic provisioning. Today we’re excited to announce our new SCIM integration, which supports SCIM versions 2.0 and 1.1 and has been certified for two major identity providers, Okta and OneLogin.… Read More »

How PayPal Benchmarks Their Service Providers for Application Delivery

Posted by on August 7th, 2017
August 7th, 2017

In this update from ThousandEyes Connect Santa Clara, we’ll summarize the presentation by Viet Nguyen, Senior Manager of Problem and Change Management and formerly Senior Manager of Network Engineering/Security/Operations at PayPal. During his talk, Viet described how his team keeps their many service providers accountable by collecting and sharing objective data. He also discussed how he and his team operationalizes the use of ThousandEyes within PayPal. … Read More »

What’s New in Q2? Voice Tests, Labels and More

Posted by on August 1st, 2017
August 1st, 2017

In our first post of the quarterly feature update, we discussed recent improvements to the Dashboard, APIs and more. In this post, let’s recap some of our recent feature announcements and review what’s new in the six releases from May to July 2017. Following a successful beta testing with leading UCaaS providers like Mitel and customers like Box, the new SIP Server and Voice Call tests are now generally available for all ThousandEyes customers.… Read More »