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Automatic User Provisioning with SCIM

Posted by on August 14th, 2017
August 14th, 2017

If you’ve ever had to manually set up or delete accounts for every new or departing employee, you’ll understand the value of automatic provisioning. Today we’re excited to announce our new SCIM integration, which supports SCIM versions 2.0 and 1.1 and has been certified for two major identity providers, Okta and OneLogin.… Read More »

How PayPal Benchmarks Their Service Providers for Application Delivery

Posted by on August 7th, 2017
August 7th, 2017

In this update from ThousandEyes Connect Santa Clara, we’ll summarize the presentation by Viet Nguyen, Senior Manager of Problem and Change Management and formerly Senior Manager of Network Engineering/Security/Operations at PayPal. During his talk, Viet described how his team keeps their many service providers accountable by collecting and sharing objective data. He also discussed how he and his team operationalizes the use of ThousandEyes within PayPal. … Read More »

What’s New in Q2? Voice Tests, Labels and More

Posted by on August 1st, 2017
August 1st, 2017

In our first post of the quarterly feature update, we discussed recent improvements to the Dashboard, APIs and more. In this post, let’s recap some of our recent feature announcements and review what’s new in the six releases from May to July 2017. Following a successful beta testing with leading UCaaS providers like Mitel and customers like Box, the new SIP Server and Voice Call tests are now generally available for all ThousandEyes customers.… Read More »

How Intuit Monitors Connectivity to AWS

Posted by on July 31st, 2017
July 31st, 2017

Our most recent ThousandEyes Connect in Santa Clara had a star-studded lineup of customer speakers from PayPal, Intuit and Netflix. In this post we summarize the presentation from Daniel Shanahan, Staff Network Performance Engineer at Intuit. Daniel is a 15-year veteran in network operations and an expert on network protocol analysis and application performance who is responsible for the performance analytics of infrastructure for the TurboTax platform.… Read More »

What Happened When Marketo’s Domain Name Expired?

Posted by on July 26th, 2017
August 1st, 2017

On Tuesday, July 25th, 2017 at 4:25am Pacific, all services related to Marketo’s domain “marketo.com” began experiencing an outage. The outage continues to have impacts at the time of writing. Marketo is a marketing automation software widely used by companies around the world—when Marketo went down on Tuesday, forms on many companies’ websites broke completely. Many users were unable to access the Marketo platform or even email Marketo employees, since Marketo mail servers were also inaccessible.… Read More »

Five Reasons Why ISO 27001 Certification Matters

Posted by on July 24th, 2017
July 24th, 2017

ThousandEyes recently announced our achievement of ISO/IEC 27001:2013 certification for the Information Security Management System (ISMS) supporting our network performance management software-as-a-service application. Historically, Europe and East Asia have been the leaders in terms of the number of certifications issued, but in recent years, North America has had an increasing share of the world’s certifications.… Read More »

2017 Update: Comparing Root Server Performance Globally

Posted by on June 26th, 2017
June 26th, 2017

Back in February 2015, guest blogger Mehmet Akcin conducted a study comparing availability and latency across all of the DNS root servers, measured from hundreds of vantage points around the world. Now that two years have passed, we’ve decided to refresh the data presented in Mehmet’s post and present an update on how the global performance of the root servers has changed.… Read More »

Complete VoIP Visibility with SIP and RTP

Posted by on June 21st, 2017
July 13th, 2017

Unified communications (UC) is an integral part of enterprise service delivery. Despite its importance, troubleshooting and maintaining a reliable voice network and end-user experience has always been challenging. Irrespective of the type of voice deployment (on-premises, hybrid or cloud), the impact of the underlying network on voice performance is undeniable. Packet loss, jitter and latency influence voice quality and the sometimes transient nature of these issues makes VoIP troubleshooting tricky.… Read More »

Monitoring IPv6 Networks

Posted by on May 31st, 2017
May 31st, 2017

IPv6 has been around for two decades, and yet it is only now making up a meaningful portion of Internet traffic. Reports today find that there are between 10-15 billion Internet-connected devices (each requiring an IP address), yet only 2.8 billion routed IPv4 addresses. The conclusion? Most connected devices do not have unique, public IPv4 addresses and instead utilize network address translation (NAT) to communicate with the Internet.… Read More »

2017 Update: Comparing the Performance of Popular Public DNS Providers

Posted by on May 15th, 2017
May 25th, 2017

In May 2015, guest blogger Mehmet Akcin wrote about his findings from measuring and comparing latency to a number of popular public DNS services from hundreds of vantage points located across the globe. But two years have passed since then, and the landscape of public DNS continues to change as sites are added and services are optimized.… Read More »