Evolution of Infrastructure Monitoring at ThousandEyes Engineering

Posted by on July 20th, 2018
July 20th, 2018

ThousandEyes is a network monitoring platform that provides deep insights and visibility into applications and networks in the cloud. Global Fortune 500 companies rely on ThousandEyes to monitor their business critical services. It’s absolutely mandatory for us to adhere to a high level of service availability, so our customers can be successful. We monitor our own physical infrastructure and software platform to make it possible for the service to operate 24×7, all year long.… Read More »

APM + ThousandEyes: Better Together

Posted by on July 18th, 2018
July 18th, 2018

Application Performance Management (APM) is an important part of many IT organizations’ portfolios because of the need for DevOps teams to gather user experience data to continuously improve application code. Yet, as SaaS-based applications and services rise (SaaS handles 11% of application workloads according to AlphaWise/Morgan Stanley Research), APM is meeting limitations in its ability to offer insight into digital experience.… Read More »

Automating Test Creation with the ThousandEyes API

Posted by on July 11th, 2018
July 11th, 2018

Over the past couple of years we have seen our customers increasingly use ThousandEyes to monitor their applications and services hosted in IaaS providers. As a part of our continued support for IaaS performance monitoring, and as part of my summer internship here at ThousandEyes, I was assigned a research project to compare the performance of three large IaaS providers: AWS, Google Cloud and Microsoft Azure.… Read More »

Comcast Fiber Outage Rips the Internet

Posted by on June 29th, 2018
July 2nd, 2018

Earlier today, beginning at 9:20am Pacific Time, Comcast suffered a network outage on its backbone that left millions of Internet users in the United States—even beyond their own subscriber base—unable to reach critical sites and services. The outage wasn’t contained to a particular region, as Internet users from Seattle to New York were affected. The significance of this outage was not only in its massive scope but also in its length, which stretched for nearly three hours—effectively an eternity in Internet timescale.… Read More »

Smart API Monitoring for Smart Light Bulbs

Posted by on June 28th, 2018
June 28th, 2018

On June 1st, 2018, Philips debuted a new service for its Hue smart-home lighting product, but things quickly went dark when the cloud-based API endpoint with which remote apps and services communicate went down for four hours. As The Register put it in its snarkily titled article, Smart bulbs turn dumb: Lights out for Philips as Hue API goes dark… Read More »

ThousandEyes Hackday: Where Innovation Meets Fun

Posted by on June 26th, 2018
July 2nd, 2018

Last week, along with summer solstice, we celebrated ThousandEyes Hackday: an internal event that brings cross-functional teams together to build something creative, while keeping it fun and exciting. In true ThousandEyes style, the event was innovative, witty and packed with high energy. The talent and dedication showcased by the different teams was truly inspiring. … Read More »

Monitoring Multi-Cloud Network Performance

Posted by on June 21st, 2018
June 21st, 2018

Most enterprises began their cloud journey with a single infrastructure-as-a-service platform. Lately, compelling offerings from the likes of Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP), IBM, Digital Ocean and others have created a plethora of options, with best-of-breed functionality designed for different workload types. Much as we saw with computing and server platforms in private data centers, enterprises are finding themselves consuming two of more of these cloud services.… Read More »

Cthulhu’s Mongo Aggregations and How To Tame Them

Posted by on June 15th, 2018
June 19th, 2018

Aggregation pipelines in MongoDB can get very complex very quickly. But they provide a much more flexible query interface than simple “find” queries and often allow you to leverage data locality by moving much of your data processing to Mongo itself. In this blog post, we will discuss the decision to move a particular data processing pipeline to Mongo, and how we managed to stay sane in the process.… Read More »

Does SD-WAN Leave You Exposed?

Posted by on June 7th, 2018
June 7th, 2018

Attending the Gartner CIO Conference in Toronto a few weeks back gave me the opportunity to talk to IT leaders about their top of mind concerns. A topic that repeatedly came up in conversations with enterprise attendees was SD-WAN adoption. The cost and manageability benefits are clearly compelling, and even though there’s always some trepidation around adopting any new technology, attendees were generally optimistic about the state of SD-WAN—with one exception.… Read More »

AWS US-East-2 Outage and Monitoring Microservices

Posted by on May 31st, 2018
May 31st, 2018

On the morning of May 31st, 2018, shortly after midnight Pacific Time, users reported an outage in Amazon Web Services’ (AWS) US-East-2 region. An issue with Internet connectivity caused this data center to lose reachability to the Internet, impacting the functioning of any apps with external dependencies such as API services and integration with 3rd party SaaS applications.… Read More »