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Webex Monitoring

Posted by on May 17th, 2018
May 17th, 2018

The adoption of cloud-based audio and video conferencing has been on the rise over the past few years. Positioned as a market leader by Gartner in the 2017 Magic Quadrant for Meeting Solutions, Cisco Webex is the goto conferencing service for enterprises globally. Cisco Webex solutions are delivered as a service over the Internet, a best effort network that has no performance guarantees.… Read More »

Open-Sourcing Shoelaces: A Tool for Unmanned Server Bootstrapping

Posted by on May 14th, 2018
May 14th, 2018

Shoelaces is a tool that provides the glue for the unmanned bootstrapping of a server using a lightweight mechanism. That means you can boot a remote server either manually or automatically without local assistance. Here at ThousandEyes, we have been using Shoelaces for almost two years now as a key component of our infrastructure management environment.… Read More »

Understanding SD-WANs: Benefits and Limitations

Posted by on May 11th, 2018
May 11th, 2018

SD-WANs are a significant development in wide area networking, and the first SDN technology to gain widespread deployment. Yet, their usefulness is being muddled by over-hyped expectations that they can provide all-seeing and all-controlling power over every aspect of enterprise IT communications. … Read More »

Retail Digital Transformation and Network Intelligence

Posted by on May 9th, 2018
May 9th, 2018

With the rise of e-commerce and well-publicized troubles among so many traditional players in the retail landscape, it is sometimes tempting for technophiles to think that in-store retail is a vanishing species. However, the facts and recent developments belie that outlook. E-commerce was only 9.1% of U.S., retail sales in 2017, and is projected to grow to 12.4% by 2020.… Read More »

Network Monitoring to Measure CDN Performance

Posted by on May 2nd, 2018
May 2nd, 2018

Content Delivery Networks (CDNs) have become the architectural cornerstone of network design for enterprises looking to deliver fast and highly available digital experience to their customers. When you rely on a third-party service, like a CDN, to deliver business critical services, it is crucial to continuously monitor their performance and SLA commitments. Because when any one of the cogs in your well oiled digital experience machine fails, your business fails.… Read More »

Monitoring Salesforce

Posted by on April 30th, 2018
April 30th, 2018

Salesforce is a mature SaaS application, yet many organizations are still plagued with network and application performance issues due to the unpredictability of the Internet and the complexity of the Salesforce platform. Salesforce, unlike other SaaS applications, such as Office 365, is not an “out-of-the-box” application. It’s typically customized by developers to suit the needs of the enterprise, and often leverages third-party applications for business functions such as Marketing, Sales and Customer Support.… Read More »

Anatomy of a BGP Hijack on Amazon’s Route 53 DNS Service

Posted by on April 24th, 2018
April 24th, 2018

How does one steal crypto-coins? By hacking DNS and BGP – the two cornerstone protocols governing the Internet. With any cryptographic system, one way to compromise it is to be a man in the middle (MITM) when a transaction is taking place. Both ends of the transaction believe they’re talking to a legitimate party at the other end, but in reality, a malicious actor sits in the middle and alters the information being passed through to their advantage. In case of cryptocurrency, it could be the public key of the transfer recipient. … Read More »

Monitoring Open Banking APIs

Posted by on April 23rd, 2018
April 23rd, 2018

As of January of 2018, the Competition and Markets Authority (CMA) has mandated the nine largest UK Banks—Allied Irish Bank, Bank of Ireland, Barclays, Danske Bank, HSBC, Lloyds Banking Group, Nationwide, RBS Group, and Santander—to open up their data to third parties using a standard format. The mandate, known as Open Banking, requires that API endpoints be accessible to authorized payment and solution providers.… Read More »

ThousandEyes Helps SIDN Migrate to Anycast DNS

Posted by on April 19th, 2018
April 19th, 2018

When SIDN, one of the world’s largest top-level domain managers, decided to migrate one of their authoritative name servers from Unicast to Anycast to improve performance, they selected ThousandEyes as their network monitoring and intelligence partner. ThousandEyes was able to provide SIDN with the data they needed to understand latency and traffic routes from many different vantage points, so they could identify issues and improve performance — ensuring a successful migration.… Read More »