Processing...

What Happened When Marketo’s Domain Name Expired?

Posted by on July 26, 2017

On Tuesday, July 25th, 2017 at 4:25am Pacific, all services related to Marketo’s domain “marketo.com” began experiencing an outage. The outage continues to have impacts at the time of writing. Marketo is a marketing automation software widely used by companies around the world—when Marketo went down on Tuesday, forms on many companies’ websites broke completely. Many users were unable to access the Marketo platform or even email Marketo employees, since Marketo mail servers were also inaccessible.… Read More »

Five Reasons Why ISO 27001 Certification Matters

Posted by on July 24, 2017

ThousandEyes recently announced our achievement of ISO/IEC 27001:2013 certification for the Information Security Management System (ISMS) supporting our network performance management software-as-a-service application. Historically, Europe and East Asia have been the leaders in terms of the number of certifications issued, but in recent years, North America has had an increasing share of the world’s certifications.… Read More »

2017 Update: Comparing Root Server Performance Globally

Posted by on June 26, 2017

Back in February 2015, guest blogger Mehmet Akcin conducted a study comparing availability and latency across all of the DNS root servers, measured from hundreds of vantage points around the world. Now that two years have passed, we’ve decided to refresh the data presented in Mehmet’s post and present an update on how the global performance of the root servers has changed.… Read More »

Complete VoIP Visibility with SIP and RTP

Posted by on June 21, 2017

Unified communications (UC) is an integral part of enterprise service delivery. Despite its importance, troubleshooting and maintaining a reliable voice network and end-user experience has always been challenging. Irrespective of the type of voice deployment (on-premises, hybrid or cloud), the impact of the underlying network on voice performance is undeniable. Packet loss, jitter and latency influence voice quality and the sometimes transient nature of these issues makes VoIP troubleshooting tricky.… Read More »

Monitoring IPv6 Networks

Posted by on May 31, 2017

IPv6 has been around for two decades, and yet it is only now making up a meaningful portion of Internet traffic. Reports today find that there are between 10-15 billion Internet-connected devices (each requiring an IP address), yet only 2.8 billion routed IPv4 addresses. The conclusion? Most connected devices do not have unique, public IPv4 addresses and instead utilize network address translation (NAT) to communicate with the Internet.… Read More »

2017 Update: Comparing the Performance of Popular Public DNS Providers

Posted by on May 15, 2017

In May 2015, guest blogger Mehmet Akcin wrote about his findings from measuring and comparing latency to a number of popular public DNS services from hundreds of vantage points located across the globe. But two years have passed since then, and the landscape of public DNS continues to change as sites are added and services are optimized.… Read More »

New in ThousandEyes: Dashboard Widgets, APIs and More

Posted by on May 5, 2017

At ThousandEyes we release new code every two weeks, adding new features, enhancing existing ones and squashing any bugs. Using ThousandEyes to its full potential often requires staying on top of these changes. To keep you abreast of areas of product development, we’ll publish a quarterly update of key features and enhancements, in addition to our bi-weekly release notes.… Read More »

Best Practices for an Internet-based SD-WAN

Posted by on May 3, 2017

CIOs and IT executives are constantly challenged with reducing IT spend, optimizing operating expenditures while increasing service agility, delivering and maintaining superior quality of service. Enterprises are constantly searching for innovative solutions to execute on these business objectives.… Read More »

Rostelecom Route Leak Targets E-Commerce Services

Posted by on May 1, 2017

Last week Rostelecom, one of Russia’s largest, partially state-owned Internet service providers, leaked dozens of routes pertaining to IP addresses that belong to major financial services firms. This route leak redirected Internet traffic bound for these financial firms to Rostelcom, as some routers around the Internet decided that the new, leaked routes were preferable to the legitimate ones. … Read More »

Automating Performance Monitoring at Microsoft

Posted by on April 27, 2017

Last week we took ThousandEyes Connect to the road and visited Seattle, bringing together network engineers, architects and site reliability teams to discuss network performance. Scott Hinckley, Sr. Site Reliability Engineer for Microsoft Dynamics 365, opened up the morning presentations.… Read More »